You may not be able to use the BISSELL Connect app because of a problem with your device or an issue with your internet connection. If you believe that there is a problem with the BISSELL Connect app, please use the comment section below to let us know about it so that we can try to assist you. You can also try the fixes listed below in the interim.
Common BISSELL Connect App Problems and Troubleshooting Steps
Why I’m Getting a Black Screen / White Screen (blank Screen) When I Open BISSELL Connect?
The Android operating system is prone to this issue more often than not. Typically, when you launch an app, you will see a brief period of black screen time before the app crashes, either with or without an error message. The solution to this issue is not very simple.
- Most often, it might just be a momentary loading problem. To access the recent applications menu on your phone, simply press the first left button. The problematic app is then closed. Reopen the app now. It may work normally.
- In your Android smartphone, try a hard reboot. Press and hold down the “Home” and “Power” buttons at the same time for upto 10 seconds. Then, release the buttons and hold down “Power” button until the screen turns on.Attempting to open the app now may succeed.
- If none of the aforementioned options work, you can wait until your phone’s battery runs out and it shuts off on its own. Put it on charge after that, then turn it on. After this, it might work.
- Finally, you might need to uninstall the app and reinstall it if none of the other fixes work. After re-installing and logging into the app, Android typically restores all settings. If that fixes it, you can check.
- The re-install step also fails in a small number of rare instances. If that applies to you, try downloading earlier versions of the application.
Why My BISSELL Connect App won’t Load Or Not Working Properly
There are a few circumstances that could lead to the load problem in mobile apps.
- Possible causes of the loading problem include a malfunctioning BISSELL Connect app server. Please give it another try soon.
- You don’t have a reliable mobile data or wifi connection. Check your data connection immediately.
- The app is being used by too many people simultaneously. Try again in a few minutes.
I’m Having BISSELL Connect Login Issue Or Account Related Issues
Please check the steps below if you are having login or account-related issues.
- The login/account problem could be brought on by the BISSELL Connect server being down. Please try again after a short while.
- You don’t have a reliable mobile data or wifi connection. Check your data connection immediately.
- You might be using the incorrect login information. Verify the accuracy of the information you are entering.
- Visit the company’s official website to see if the service is functioning properly if you log in using a third-party social network, such as Facebook, Twitter, Google, etc.
- For actions, your account might be suspended or deactivated. Error messages should be read.
I Have BISSELL Connect App Installation Issues
- Check the connectivity of your wifi and internet connection.
- Please check the available storage on your mobile device. The app cannot be installed if your disk does not have enough room.
- Make sure the app you’re trying to install is compatible with the Android version you have.
My BISSELL Connect App is Not Updating Properly on My Phone
- Please check your wifi or mobile data connection to make sure it is operational. The BISSELL Connect app may not be able to be updated because it is down.
- Make sure your phone has enough storage so that you can download updates. The app updates may not be working if you don’t have enough storage space.
Audio / Video Loading Problem With BISSELL Connect
- If you’re experiencing audio issues, check the volume on your phone. Try using headphones to determine whether the problem is with your speakers or the app.
- Check your internet speed and wifi connectivity if you’re having trouble loading videos.
BISSELL Connect App Notifications Are Not Working Properly
- Go to your Apps->BISSELL Connect->Notifications and check whether notifications enabled or not. Please turn it on if it’s not already.
- Check again to make sure you haven’t unintentionally muted the app’s notification sounds if you don’t hear any alert sounds when you receive notifications.
I Deposited Money into BISSELL Connect. But I Don’t See It Added to My Balance.
The app developer’s / app company’s processing time for the credit to your account and payment processing may take some time. Please wait between 24 and 48 hours to see if the money is credited to your account.
How to Withdraw Money to My Bank/PayPal?
Once you reach your withdrawal threshold, you can access your account’s menu where, in most cases, a withdraw option will be available. You can start a withdrawal request using that feature.
How to Verify Account / Paypal?
You can check your PayPal account by logging in to see if any funds have been credited. You can check the withdrawal status in the app if you can’t see the transaction. Get in touch with the app developers or support if you see the withdrawal is successfully processed but it hasn’t yet arrived in your bank or PayPal account.
FAQs
How to Reset BISSELL CrossWave Cordless
1. Click on red “Reset CrossWave” button.
2. When you hear two beeps, hold down the mode button on your CrossWave for 10 seconds. After five seconds, you will initially hear only one beep. Keep holding down the mode button until you hear two beeps.
Why My Bissell CrossWave Not Working
First, check the entire length of your cord for any damage and discontinue use to have repaired by a qualified technician. Verify that your CrossWave is plugged into a functional outlet next. If necessary, try another outlet and perhaps a different room.
What Do the Lights Mean on Bissell CrossWave?
Your BISSELL® CrossWave® Cordless has a Battery LED light display that will turn on when the unit is ON or charging to show the battery life status. The LED lights are white, but when the battery is less than 10% charged, one of them will begin to blink red.
How Do I Connect My Bissell CrossWave to WiFi?
1. Get the BISSELL Connect app from the Google Play store or the Apple app store.
2. Connect the CrossWave Cordless Max to BISSELL Connect in step 2.
3. Making the product WiFi-connected is step three.
4. Setting up the CrossWave is step four.
5. Firmware Updates Are Available.
Why Does Bissell CrossWave Have WiFi?
The BISSELL Connect app offers you helpful alerts, like maintenance tracking and notifications for charging the vacuum. To help you make the most of your vacuum, it also provides some useful usage advice.
Why is My Bissell Vacuum Blinking?
If the light next to the first dot blinks, there is an issue with the suction motor. Contacting Consumer Care is necessary. It indicates a stalled brush roll if the light between the two dots blinks.
Why Does My Bissell CrossWave Cordless Keeps Shutting Off?
If your machine restarts itself, unplug it and take out the nozzle. Spin the other end while holding the brush roll’s tab. Check the drive gear where the brush roll goes into the foot of the machine and remove any debris that may be wrapped in that area. To test whether the gear spins, turn it manually.
How Do I Update My Bissell Crosswave?
1. Go to the main page of the BISSELL Connect App and choose a machine.
2. The gear icon is located in the top right corner.
3. Click firmware.
4. Pick firmware update.
